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Explore the Upgraded Geedesk: Faster, Smarter Ticketing
The upgraded Geedesk helps your team work faster, manage tickets more efficiently, and stay fully in control on Android and iOS. Now teams can make daily support workflows noticeably smoother. The Create Ticket page now features a cleaner, more intuitive interface. Raising tickets on the go is now simpler and more seamless, helping your team…
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How Much Time Do Hotels Lose Each Day?
Picture a busy hotel morning. The front desk greets guests, housekeeping rushes through room inspections, engineering handles maintenance requests, and guest services juggles multiple demands. Everything looks fast-paced and busy. However, by midday, progress slows down, and problems pile up. What’s really causing these delays? “Every hotel staff member loses nearly an hour daily on…
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Meet the New Frequency Upgrade for Repeat Tickets
You asked, we listened! Managing recurring tasks in your business just got easier. Geedesk now allows you to schedule repeat tickets with frequency daily, weekly, monthly, or yearly. Automate recurring tasks, save time, and keep your team organized and productive effortlessly. Benefits of Repeat Tickets with Frequency Recurring tasks are common in every business, and…
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WhatsApp Alerts Are Here – Stay Updated Instantly
Keeping track of tickets just got easier. Many of you asked for updates on WhatsApp, and now it is available for all plans. Until now, WhatsApp alerts were only part of our Enterprise plan. Based on your feedback, WhatsApp notifications are now available as an optional add-on for all plans. Here is How It Works…
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Top 10 Ways to Practice Mindful Hospitality During Peak Seasons
Peak seasons in the hospitality industry, such as holidays, festivals, or summer rushes, bring excitement. However, they also come with extra challenges. As hotels and restaurants get busier, guests expect fast and attentive service, which can leave staff feeling pressured to manage everything efficiently. Practicing mindful hospitality helps teams stay calm and organized and provide…