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The Geedesk GM App Is Now Live on Android and iOS
We just launched the Geedesk GM App. It is available now on Google Play and the Apple App Store. We built this mobile app specifically for General Managers and Operations Heads. It gives you a live view of your property operations from your phone. So whether you are tracking guest complaints, preventive maintenance, or open…
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Long Ring Notification: Catch Every Critical Alert Fast
Miss one ticket at the wrong time and the guest is already talking to the front desk manager. Or worse, checking out and writing a review. That gap between a ticket arriving and someone actually noticing it is where most guest complaints turn into real problems. Geedesk’s Long Ring Notification feature closes that gap. What…
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Onam and the Art of Homecoming: Kerala’s 10-Day Festival
Every year, around late August or early September, the Indian state of Kerala slows down for ten days. Offices close. Meanwhile, families travel home. People lay flowers on their doorsteps every morning and sit down to a feast served on a banana leaf. This is Onam, the biggest festival in Kerala and one of the…
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Upload photo attachments while creating complaints in Geedesk
You can now attach images and files directly when creating a ticket in Geedesk. Before this update, teams often shared supporting photos through chats, calls, or personal messages. Details ended up scattered across conversations, and teams spent time piecing together the full story. Now, everything stays in one place from the start, so the team…
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90 Days of Geedesk: What the Data Shows Across Onboarded Properties
Every GM who signs off on new software faces the same question three months later. Did it work? Not “does the team like it” or “does it look organised.” Did the numbers move? This article walks through what properties typically see in their first 90 days on Geedesk. We cover four things: how fast teams…