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Top 10 Ways to Practice Mindful Hospitality During Peak Seasons

Peak seasons in the hospitality industry, such as holidays, festivals, or summer rushes, bring excitement. However, they also come with extra challenges. As hotels and restaurants get busier, guests expect fast and attentive service, which can leave staff feeling pressured to manage everything efficiently. Practicing mindful hospitality helps teams stay calm and organized and provide…
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Exciting News: Geedesk Auto Assign & Escalation Enhancements Released

Geedesk is thrilled to announce a major update to our Auto Assign and Escalation modules, designed to make hotel ticket management faster, smarter, and more reliable. Your team can now respond to guest requests instantly, stay organised, and deliver a seamless experience every time. What’s New in Geedesk Smarter Auto Assign Our upgraded Auto Assign…
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Ensuring Every Guest Feels Welcome: The Role of Accessibility

Hotels often promise comfort, care, and a sense of belonging. Yet many guests with access needs still find themselves struggling with the simplest parts of their stay. A smooth check-in, a safe shower, and a quiet night’s sleep are not luxuries. They are basic expectations. These should be basic experiences, but for many people with…
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Upcoming Update to Geedesk’s Subscription Renewal Process

At Geedesk, we are committed to providing a smooth and uninterrupted experience for all our customers. To improve our service operations and ensure hassle-free renewals, we are introducing a small but important update to the subscription renewal process. What is changing? Starting 1 January 2026, the renewal process remains the same, but with one key…
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Redefining Work Culture for the Modern Workplace

Introduction: Are You Just Clocking In or Truly Connecting? Think about your job for a moment. Do you genuinely look forward to stepping into your workplace, or does it feel like a routine exchange of time for money? For years, many of us have accepted the idea that work must feel mechanical and detached. Some…