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Exciting news: Geedesk can now work exactly the way your hotel does.
For years, hotels have told us:“We love Geedesk, but we wish it could match our unique workflows.” Now, it can. Introducing Geedesk FlexiSuite Edition FlexiSuite is our most flexible version yet, built for hotels and groups that want the full power of Geedesk, customized to their operations. Here’s what makes it special Whether you’re standardizing…
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Product Update: Clearer Escalations and Better Message Delivery
We’ve rolled out a new update to make escalations easier to manage and message delivery more reliable. These improvements help teams respond faster, avoid missed alerts, and act with confidence during critical situations. Escalations That Move Forward Automatically The updated escalation policy clearly defines how teams handle unresolved issues. When an issue remains open beyond…
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Significance of Republic Day: Unity, Growth, and Innovation
Have you ever wondered what makes India truly remarkable? Every year on January 26, Republic Day reminds us that the strength of our nation does not rest only in its long history. It lives in the energy, creativity, and courage of its people. This day marks the moment India chose to govern itself through a…
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Geedesk AutoAssign is now powered by Machine Learning and AI
We’ve rolled out a major upgrade to AutoAssign, and it is now live for all Geedesk customers. This enhanced AutoAssign system brings machine learning-powered ticket and task routing to Geedesk. The goal is simple. Make daily work faster, smarter, and completely hassle-free. The new system now automatically manages assignments, so teams spend more time completing…
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Pongal: A Festival Rooted in Gratitude and Renewal
For us Tamilians, Pongal is not a festival we observe from a distance. It is something we live. It begins early in the morning, when milk starts boiling on the stove, kolams appear at the doorstep, and voices rise together saying “Pongalo Pongal” as the pot overflows. That moment captures everything Pongal stands for: gratitude,…