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WhatsApp Alerts Are Here – Stay Updated Instantly
Keeping track of tickets just got easier. Many of you asked for updates on WhatsApp, and now it is available for all plans. Until now, WhatsApp alerts were only part of our Enterprise plan. Based on your feedback, WhatsApp notifications are now available as an optional add-on for all plans. Here is How It Works…
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Top 10 Ways to Practice Mindful Hospitality During Peak Seasons
Peak seasons in the hospitality industry, such as holidays, festivals, or summer rushes, bring excitement. However, they also come with extra challenges. As hotels and restaurants get busier, guests expect fast and attentive service, which can leave staff feeling pressured to manage everything efficiently. Practicing mindful hospitality helps teams stay calm and organized and provide…
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Exciting News: Geedesk Auto Assign & Escalation Enhancements Released
Geedesk is thrilled to announce a major update to our Auto Assign and Escalation modules, designed to make hotel ticket management faster, smarter, and more reliable. Your team can now respond to guest requests instantly, stay organised, and deliver a seamless experience every time. What’s New in Geedesk Smarter Auto Assign Our upgraded Auto Assign…
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Ensuring Every Guest Feels Welcome: The Role of Accessibility
Hotels often promise comfort, care, and a sense of belonging. Yet many guests with access needs still find themselves struggling with the simplest parts of their stay. A smooth check-in, a safe shower, and a quiet night’s sleep are not luxuries. They are basic expectations. These should be basic experiences, but for many people with…
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Upcoming Update to Geedesk’s Subscription Renewal Process
At Geedesk, we are committed to providing a smooth and uninterrupted experience for all our customers. To improve our service operations and ensure hassle-free renewals, we are introducing a small but important update to the subscription renewal process. What is changing? Starting 1 January 2026, the renewal process remains the same, but with one key…