Category: Product Update
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Bringing back the Geedesk webinars
Before Covid we used to conduct webinars on a monthly basis. In these webinars we would cover topics like technology, best practices in the hospitality sector and interesting features in Geedesk etc. During the Covid we were not able to continue these webinars as it was a resource intensive activity and conducting it remotely was…
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Launching The Monthly Brew – Newsletter for the hospitality industry
We are launching a monthly newsletter called The Monthly Brew in which we will cover a variety of topics including technology.
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Product Update – Revamped Search in Geedesk
We have revamped the search engine. The entire module was written from scratch to make the search fast and accurate.
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Bug fixed: On Hold tickets were not getting escalated
This feature enables hotels to escalate tickets that are put on hold. * * * * Early last month we received a support ticket from one of our clients that the tickets that are put on hold are not getting escalated. Our support engineers tried to duplicate the issue and they too faced the same…
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Introducing the New and Improved Property Dashboard
If you are someone who manages multiple properties then you will find Geedesk’s new feature – The Property Dashboard useful. With the property dashboard, you can monitor all the guest complaints and requests across multiple properties on a single dashboard. You have to be an existing Geedesk customer to use the property dashboard. This new…