Author: John A
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Ratan Tata: A Legacy of Vision and Integrity
The world of business is mourning the loss of Ratan Tata, who passed away yesterday, leaving behind an unmatched legacy of leadership, integrity, and compassion.
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5 Timeless Lessons from As a Man Thinketh for General Managers
As a Man Thinketh by James Allen is a classic book that teaches us how the quality of our thoughts directly influences the quality of our lives. In this article, we will explore five key lessons from As a Man Thinketh and how general managers can incorporate these principles into their day-to-day operations.
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AI-Powered Auto Assign: A Smarter Way to Handle Guest Complaints
We are thrilled to announce a major upgrade to one of our key modules, Auto Assign, which helps ensure that guest complaints are efficiently routed to the right staff in the right department and resolved as quickly as possible.
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How we handled downtime caused by Cloudflare outage
As a cloud-based SaaS provider, we rely on a robust infrastructure to keep our web application running seamlessly. One key player in that setup is Cloudflare, which manages our DNS, firewall, and CDN, ensuring security and speed. Recently, we found out firsthand. Cloudflare encountered a routing issue, causing a significant disruption. Our users were suddenly…
