The Geedesk Blog

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  • Exciting Updates to Geedesk: Enhancing Your Experience

    Exciting Updates to Geedesk: Enhancing Your Experience

    We’ve made some exciting changes to Geedesk! Our latest update improves your experience by making the “Create Ticket” feature more accessible, helping you manage guest complaints quickly and effortlessly. Learn how this enhancement can boost your workflow efficiency.

    Moksha

    September 3, 2024
    Geedesk, Product Update
  • How Proactively Addressing Guest Complaints Transforms Hotel Success

    How Proactively Addressing Guest Complaints Transforms Hotel Success

    In the competitive hospitality industry, turning guest complaints into opportunities for improvement is key to long-term success. Learn how proactive complaint management can elevate your hotel’s performance, enhance guest experiences, and drive positive business outcomes.

    Moksha

    September 3, 2024
    Guest complaints, Guest Service
  • AI’s Hidden History: The Untold Story of Innovation and Impact

    AI’s Hidden History: The Untold Story of Innovation and Impact

    Discover the hidden history of Artificial Intelligence, a journey that begins with the cracking of the Enigma code and evolves into a world-changing technology. From the early days of computing to today’s AI-driven innovations, this untold story reveals the key milestones, visionary minds, and groundbreaking inventions that have shaped the future of technology.

    Moksha

    September 1, 2024
    Artificial Intelligence, General, Tech News
  • How to Build a Defense against Negative Reviews with Geedesk

    How to Build a Defense against Negative Reviews with Geedesk

    Negative reviews can be detrimental to your hotel’s reputation and bottom line. However, with Geedesk, you can build a strong defense against them. This guide will show you how to leverage Geedesk’s features to manage feedback proactively, resolve issues promptly, and enhance guest satisfaction, ensuring your hotel maintains a positive online presence

    Moksha

    August 30, 2024
    Geedesk, Guest experience, Hotel Technology
  • What Hoteliers Need to Know About Cybersecurity in Guest Management Systems

    What Hoteliers Need to Know About Cybersecurity in Guest Management Systems

    In the rapidly evolving digital landscape, guest management systems (GMS) are indispensable to hotel operations. However, with great technology comes significant risk. This article dives deep into the critical aspects of cybersecurity that hoteliers need to be aware of.

    Moksha

    August 28, 2024
    Hotel Technology
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