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The Expectations of GenZ from Hospitality
As the newest generation of travelers, Gen Z brings a unique set of expectations to the hospitality industry. They prioritize personalized experiences, seamless technology integration, and sustainable practices. Hoteliers need to understand this generation’s values to provide services that resonate, from mobile-friendly bookings to eco-conscious accommodations.
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How Mobile Accessibility is Revolutionizing Hotel Management
Mobile accessibility is reshaping the hospitality industry, enabling hotels to operate more efficiently and deliver seamless guest experiences. From mobile check-ins to real-time service requests, hotels are embracing mobile solutions to enhance productivity, improve guest satisfaction, and stay ahead in the competitive landscape of modern hotel management.
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AI-Powered Auto Assign: A Smarter Way to Handle Guest Complaints
We are thrilled to announce a major upgrade to one of our key modules, Auto Assign, which helps ensure that guest complaints are efficiently routed to the right staff in the right department and resolved as quickly as possible.
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How we handled downtime caused by Cloudflare outage
As a cloud-based SaaS provider, we rely on a robust infrastructure to keep our web application running seamlessly. One key player in that setup is Cloudflare, which manages our DNS, firewall, and CDN, ensuring security and speed. Recently, we found out firsthand. Cloudflare encountered a routing issue, causing a significant disruption. Our users were suddenly…
