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Bug in Scheduled Ticket Fixed
We had a bug in Geedesk scheduled tickets, where the scheduled tickets would not get escalated. Our engineers have identified the bug and fixed and the same is now live. Starting from today the scheduled tickets will also get escalated like regular tickets. However please note that the scheduled tickets will only get escalated after…
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Elevating Hospitality Excellence: The Role of Guest Complaint Management Software
In the ever-evolving landscape of the hospitality industry, digital transformation has become a driving force behind innovation, operational efficiency, and, most importantly, guest satisfaction. As a General Manager of a large 5-star hotel and an expert content writer in the hospitality sector, I’m acutely aware of the profound impact that digital transformation can have on…
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Changes to Daily Report
This week we have made some important changes to our Daily Report that gets sent to our end users via email. To make the analysis and reporting easier, the daily report will be shared as an excel file attached to the email. The report will no longer be included within the body of the email.…
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Increasing Guest Loyalty with Email Marketing
In today’s competitive hospitality landscape, retaining guests is more important than ever. Our article, ‘Increasing Guest Loyalty with Email Marketing,’ explores proven strategies to engage your guests through personalized and targeted email campaigns. Learn how to craft compelling messages, segment your audience, and use email marketing to build lasting relationships and encourage repeat stays.
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Key Components for Hoteliers to Include in Their Comprehensive Tech Strategy
Introduction: In today’s digital age, technology plays a crucial role in the success of hotel operations. Hoteliers need to embrace and implement a comprehensive tech strategy that aligns with their business objectives, enhances guest experiences, optimizes operations, and drives revenue growth. In this detailed article, we will explore the key components that hoteliers should include…