The upgraded Geedesk helps your team work faster, manage tickets more efficiently, and stay fully in control on Android and iOS. Now teams can make daily support workflows noticeably smoother.

The Create Ticket page now features a cleaner, more intuitive interface. Raising tickets on the go is now simpler and more seamless, helping your team stay on top of support even during the busiest hours.

It is now easier to view comment attachments within tickets. Files and images open clearly, allowing team members to review important details without leaving the ticket or losing focus. Every action saves time and keeps your workflows smooth.

Ticket closure has also been simplified. On the Ticket Details page, teams no longer need to add a Resolved Note and can close tickets quickly when extra context is not required. This adjustment may seem small, but it can make a significant difference in daily operations.

Together, these updates remove the small delays that can slow teams down. The result is a smoother, more efficient experience that allows your team to focus on resolving issues rather than navigating the app.

Update the Geedesk app on Android or iOS today to experience a faster, simpler, and smarter way to manage support tickets.