Category: Guest experience
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How Much Time Do Hotels Lose Each Day?
Picture a busy hotel morning. The front desk greets guests, housekeeping rushes through room inspections, engineering handles maintenance requests, and guest services juggles multiple demands. Everything looks fast-paced and busy. However, by midday, progress slows down, and problems pile up. What’s really causing these delays? “Every hotel staff member loses nearly an hour daily on…
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Ensuring Every Guest Feels Welcome: The Role of Accessibility
Hotels often promise comfort, care, and a sense of belonging. Yet many guests with access needs still find themselves struggling with the simplest parts of their stay. A smooth check-in, a safe shower, and a quiet night’s sleep are not luxuries. They are basic expectations. These should be basic experiences, but for many people with…
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Unlock the Power of Customization with Geedesk’s Rule Engine
Discover the transformative potential of Geedesk’s Rule Engine, a groundbreaking feature that allows hotels to customize their management software to match their unique operational needs. Avoid feature overload by selecting only the functionalities that enhance efficiency and guest satisfaction, ensuring a streamlined and personalized experience for both your staff and guests.
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How to Build a Defense against Negative Reviews with Geedesk
Negative reviews can be detrimental to your hotel’s reputation and bottom line. However, with Geedesk, you can build a strong defense against them. This guide will show you how to leverage Geedesk’s features to manage feedback proactively, resolve issues promptly, and enhance guest satisfaction, ensuring your hotel maintains a positive online presence
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Understanding the Impact of Guest Experience on Hotel Success
The hospitality industry relies on guest satisfaction and guest experience. Learn about the importance of guest experience on hotel success in our blog.