Ten reasons to buy Geedesk


  1. Automatic ticket assignment in Geedesk takes care assigning the guest complaints & requests to the right person int he right department.

  2. SMS based workflow ensures that employees do not need access to smartphones or computers.

  3. Multiple escalation policies alerts department heads and supervisors until a complaint or request is rectified.

  4. Intelligent Insights offers detailed reports like rooms with maximum complaints, departments with maximum complaints etc.

  5. Custom Reports ensures department heads can design their own reports.

  6. VIP guest alert helps hotels to alert work force in case VIP guests check-in into property.

  7. Employee shift roaster can be useful in managing employee shifts.

  8. Property dashboard is useful to monitor performance of hotel employees in realtime.

  9. Mobile app and web app for guests to raise complaints and requests, colleect feedback and offer personalised services.

  10. Property dashboard is useful to monitor performance of hotel employees in realtime.



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