The original idea for Geedesk was inspired by a problem that we faced in hotels during our business trips. There was no consistency in the service that was offered to us. We wondered and asked around and found out that the entire process of managing guests' complaints and requests was manual. That was a serious problem in our opinion and we set out to build Geedesk.
Our clients have adopted Geedesk to automate their complaint and request management process. Geedesk has drastically helped hotels of all shapes and size right from budget hotels to corporate chains to keep their guests happy and to build a process around the complaint and request management process.
Geedesk is an intelligent web-based complaint and request management software for hotels and resorts.
The first version of Geedesk was launched in March 2017 for our founder's relative who runs a four star hotel in Bangalore. Since then Geedesk has been successfully deployed at our 100+ hotels wordlwide.
Geedesk is a play word around Guest Desk.
Our in-house support team comprises of customer success managers, technical and product consultants and we focus on helping our customers solve problems. We are a close-knit team and we believe that is our strength in delivering excellent customer support.
Our clients love us. We take your business serious and feel obliged to help you solve your business pain points... Try our free 14 days trial and see how we can help you automate your complaint management process.